This book presents a valuable roadmap to improving both business and personal relationships, covering key points such as these:
Asking creates opportunities. Ask for feedback and then inquire as to what you must do in order to get what you want.
Don’t stop at “no” – consider it to be just the beginning. View it as the beginning of a negotiation and ask what it would take to get a yes.
Suspend certain assumptions; don’t let the assumption of a negative
response stop you from asking. In other words, don’t say no for them.
Assume that you’ll get what you ask for.
Focus on and listen to the answers. Answers serve you little benefit unless you truly hear them.
Sharpen your listening skills to ensure you understand what’s actually said.
Knowledge alone is not enough; seek to turn it into action. With today’s internet capabilities, knowledge is abundant.
Put your new-found knowledge to good use by taking action with it.
Make something happen!